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Are you eligible for a discounted ticket?

Pre-book your tickets here, selecting the ticket option stated in the table below.

All ticket holders who have claimed a discount will be asked for proof of eligibility on arrival. If this is not provided, you will be charged the balance for the standard ticket price upon admission.

Our ticketing processes have had to change in response to the Covid-19 situation – thank you for your understanding and please be patient as we establish these new procedures.

Swipe to scroll through the table

Reason for discountHow to claim your discount
NHS / Armed ForcesSelect the ‘20% off’ option for every ticket you buy. For example, if there are 2 adults and 1 child in your party, select 2 x ‘20% off Adult’ and 1 x ‘20% off Child’ tickets. This discount is available for every member of your party, and is available for every ticket type.
York residentSelect the ‘20% off’ option for your ticket e.g. Adult, Child, Senior. This discount is available for the York card holder only. If you have multiple York cards in your party, select the 20% off option for the relevant tickets, and the full price option for anyone without a York card.
English Heritage memberSelect the ‘15% off’ option for your ticket e.g. Adult, Child. This discount is available for the membership card holder only.
CarerSelect the ‘Carer’ option for free entry. This discount is available for carers only. Select the full price option for other members of your party.
ReturnerSelect the ‘Returner’ option for free entry. This is available for all members of your original party. For example, if there are 2 adults and 1 child in your party who were included on the original receipt, select 3 ‘returner’ tickets.
York PassSelect the ‘York Pass’’ option for your ticket e.g. Adult, Child, VIP, for free entry. This discount is available for the York Pass holders only. Select the full price option for other members of your party. The price of your ticket will be deducted from your York Pass card upon admission.
Max CardSelect the ‘Free’ option for your tickets e.g. Adult, Child. This discount is available for up to 2 adults and up to 2 children.

Other discounts may be available, but only by calling us when we re-open. We are sorry that we aren’t able to process other discounts until we re-open.

 

If you are using a ticket bought via a third party, such as Tesco Vouchers, 365 Tickets, Golden Tours, or AC Tours you need to call us to book your timeslot when we re-open.