Explore the Jorvik Group
Explore the Jorvik Group
If you are using a York BID or Welcome to Yorkshire giftcard, please call us to pre-book on 01904 615505.
If you are eligible for a discount, pre-book your tickets here, selecting the ticket option stated in the table below.
All ticket holders who have claimed a discount will be asked for proof of eligibility on arrival. If this is not provided, you will be charged the balance for the standard ticket price upon admission.
Our ticketing processes have had to change in response to the Covid-19 situation – thank you for your understanding and please be patient as we establish these new procedures.
Swipe to scroll through the table
|Reason for discount||How to claim your discount|
|NHS / Armed Forces||Select the ‘20% off’ option for every ticket you buy. For example, if there are 2 adults and 1 child in your party, select 2 x ‘20% off Adult’ and 1 x ‘20% off Child’ tickets. This discount is available for every member of your party, and is available for single attraction tickets. Note: This discount does not apply to joint tickets.|
|York resident||Select the ‘20% off’ option for your ticket e.g. Adult, Child, Senior. This discount is available for the York card holder only. If you have multiple York cards in your party, select the 20% off option for the relevant tickets, and the full price option for anyone without a York card.|
|English Heritage member||Select the ‘15% off’ option for your ticket e.g. Adult, Child. Please note that discounted entry for English Heritage members can only be used if you have an English Heritage membership card; you will be required to show your English Heritage membership card with your ticket on entry. Other schemes which offer free entry to English Heritage sites (e.g. Barclays Premier) are not eligible for this offer. This discount is available for the membership card holder only.|
|Carer||Select the ‘Carer’ option for free entry. This discount is available for carers only. Select the full price option for other members of your party.|
|Returner||Select the ‘Returner’ option for free entry. This is available for all members of your original party. For example, if there are 2 adults and 1 child in your party who were included on the original receipt, select 3 ‘returner’ tickets.|
|York Pass||Select the ‘York Pass’’ option for your ticket e.g. Adult, Child, VIP, for free entry. Your York Pass must still be valid on the day of your visit. This discount is available for the York Pass holders only. Select the full price option for other members of your party. The price of your ticket will be deducted from your York Pass card upon admission.|
|Max Card||Select the ‘Free’ option for your tickets e.g. Adult, Child. This discount is available for up to 2 adults and up to 2 children.|
|Tesco Vouchers||If you would like to pay with Tesco Days Out vouchers, please exchange your points for vouchers via the Tesco website. You will receive an email with QR codes. Then give us a call to book your entry time, or you can book online using the 'Tesco Days Out Voucher' ticket on our website. Please select one ticket per person to reserve your spaces on the time slot. We will book your entry time as a free ticket, and email you a booking confirmation. When you arrive, please have your Tesco vouchers (QR codes) ready for us to scan. We will then give you a paper ticket. Please note that Tesco vouchers can only be used for single attraction tickets, and are not valid for any discounted or joint tickets. However, you can use them for a family of 4 and a family of 5.|
Other discounts may be available, but only by calling us on 01904 615505.
If you are using a ticket bought via a third party, such as 365 Tickets, Golden Tours, or AC Tours, or if you are using a York BID giftcard or Welcome to Yorkshire giftcard, you need to call us to book on 01904 615505.