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Vacancies Available.

Visitor Operations Manager

Salary £23,750 – £25,750 per annum
31 days holiday (including bank holidays)

An exciting opportunity has arisen for a Visitor Operations Manager to join our experienced team. We are looking for an enthusiastic and dedicated individual who will be responsible for the daily running, managing and maintaining of the JORVIK Group attractions and staff.

Previous management experience is desired but not essential for this role.

The key purpose of this role is to ensure that the attractions are delivered to the highest possible standards on a day to day basis and to ensure that all the premises, staff and policies operate to the highest possible standards; are commercially successful and are regularly reviewed and developed.

We are looking for someone with excellent customer care and communication skills, and a natural ability to think strategically to develop the existing offering whilst leading the team from success to success.

This is a fixed term position to 31st March 2022 of 40 hours per week. You will be required to work weekends and bank holidays.

What we offer:

  • Company pension scheme where the Trust and employee each pay 3.5% of total earnings
  • 31 days paid annual leave (23 days + 8 Bank Holidays), rising to 36 including Bank Holidays after 5 years employment
  • Option to buy back up to 15 additional holidays each year
  • Commuting season ticket loans
  • Loans to purchase bikes to cycle to work
  • Death in Service benefit of twice annual salary for permanent staff
  • Dependant’s leave
  • Compassionate leave
  • Public Duties leave
  • Enhanced maternity pay after 2 years employment.
  • Generous Sick pay for all staff on permanent or fixed-term contracts
  • Free eye tests for computer users and £50 reimbursement for the cost of prescribed glasses
  • Professional independent Occupational Health support for appropriate referrals
  • Access to a free independent and confidential counselling service
  • Free admission for staff plus family and friends to our five York Visitor Attractions including our JORVIK Viking Centre
  • 25% discount on merchandise at our Attractions
  • Discounts to Trust Events at applicable events
  • Uniform or Personal Protective Equipment for relevant roles

The job description can be downloaded below.

To apply please send a covering letter and your CV to Natalie Turner –nturner@yorkat.co.uk

Closing date for applications is 9am on Thursday 9th December 2021.

Interviews will be held week commencing 13th December 2021.